We Are Hiring
5

Broke down on the side of the road out side of Grand Rapids, on a sunday, about an hour and a half from home. Mike came and towed it to the shop and had our suburban fix the next morning. Super happy that they could squeeze us in. Great customer service. Kids kept telling Grammy and Papa we were going to have to spend 13-14 weeks with them. Was not the case, Lol. I would highly recommend Jack's Auto Service for a tow and for service.

Too funny! I bet Grammy and Papa are glad too. Thank you Brittany for the great review.

- Jack's Auto Service
5

I've been going to Jack's for several years. They consistently do nice work and every one is great to deal with. Will continue to go back. Thank you !!

We appreciate your business G Man.

- Jack's Auto Service
5

Awesome people and great service!!!!

Thank you Chanz!

- Jack's Auto Service
4

5

Jack's did the best they could to get us back on the road. We appreciate the follow-up, very friendly, and thorough service.

Thank you Bryan we appreciate your businsess!

- Jack's Auto Service
5

Excellent, timely and personal service. I lost a wheel on my boat trailer and was recommended to go to some of the top marine dealers in Grand Rapids. Unfortunately I either could not get a hold of them or they never returned my calls (still!). The last marine place I contacted, Grand Rapids Marine told me specifically that if I wanted to get this turned around quickly, I should go to Jack's. My trailer was a mess, stuck in Grand Rapids. Keith from Jack's Auto got me scheduled in for right away in the morning and got on it immediately. He was able to salvage the spindle and even found some time to look at the other bearings on the trailer and make some fixes there as well, well before closing. I highly recommend Jack's Auto, in fact thinking about bringing my truck up fro m the Twin Cities for service next time I'm in town.

Otto I am glad we were able to help you in your time of need! Thanks for the great review.

- Jack's Auto Service
5

My vehicle broke down and I am not from the area so I was happy I was able to have it towed to Jack’s Auto Service to have it fixed promptly! They were helpful and informative about the problem. I was happy they were able to fix it for less money than I expected!!

Dorothy glad we could get you going and thank you for taking the time to leave us a great review!

- Jack's Auto Service
5

Jack's was great to work with. I brought my car in on a Thursday night and it was ready for me by Friday afternoon. They were very transparent, and called for permission before starting any work. My bill showed a clear break out of labor hours, parts, and tax. All prices were fair and reasonable for work done. My receipt also included a summery of all work done and things to be aware of (ex: left break 40 degrees hotter then right. Still healthy to use). Lastly, 2 days after work was done i received a text from Keith making sure all was well. Super great service. Very friendly staff. I highly recommend.

Thanks for the great review! We appreciate your business.

- Jack's Auto Service
5

Always treated me fairly and have done a great job. Very friendly staff.

5

Jack's has serviced my vehicles for over 25 years now. I know I will get advice that is the best for me. I know they will let me know if there are any issues that may become a problem. I know I will pay a fair price for excellent work.

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