Grand Rapids Auto Repair

Excellent, timely and personal service. I lost a wheel on my boat trailer and was recommended to go to some of the top marine dealers in Grand Rapids. Unfortunately I either could not get a hold of them or they never returned my calls (still!). The last marine place I contacted, Grand Rapids Marine told me specifically that if I wanted to get this turned around quickly, I should go to Jack's. My trailer was a mess, stuck in Grand Rapids. Keith from Jack's Auto got me scheduled in for right away in the morning and got on it immediately. He was able to salvage the spindle and even found some time to look at the other bearings on the trailer and make some fixes there as well, well before closing. I highly recommend Jack's Auto, in fact thinking about bringing my truck up fro m the Twin Cities for service next time I'm in town.

My vehicle broke down and I am not from the area so I was happy I was able to have it towed to Jack’s Auto Service to have it fixed promptly! They were helpful and informative about the problem. I was happy they were able to fix it for less money than I expected!!

Jack's was great to work with. I brought my car in on a Thursday night and it was ready for me by Friday afternoon. They were very transparent, and called for permission before starting any work. My bill showed a clear break out of labor hours, parts, and tax. All prices were fair and reasonable for work done. My receipt also included a summery of all work done and things to be aware of (ex: left break 40 degrees hotter then right. Still healthy to use). Lastly, 2 days after work was done i received a text from Keith making sure all was well. Super great service. Very friendly staff. I highly recommend.

Always treated me fairly and have done a great job. Very friendly staff.

Jack's has serviced my vehicles for over 25 years now. I know I will get advice that is the best for me. I know they will let me know if there are any issues that may become a problem. I know I will pay a fair price for excellent work.

The GUYS AT jACK'S ARE THE VERY BEST. eVERY TIME i HAVE NEEDED THEIR aSSISTANCE THEY HAVE HELPFUL, EFFICIENT, PLEASANT AND GO ABOVE AND BEYOND TO TAKE CARE OF ME. i HIGHLY RECOMMEND THEM AND THEIR SERVICES.

We are new to the area. Upon arriving at Jack's, we were helped immediately, my appointment was on time, the staff was helpful and friendly. My car was serviced in under an hour and the prices were very reasonable. I love that we received recommendations for other services needed - but we were able to elect what we wanted done before work was started. Very helpful - over all great experience. We will definitely go back. Thanks!

they did a very good job

Always well taken care of, honest and trustworthy !!