Grand Rapids Auto Repair

325 reviews
(218) 212-1794
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5

Went to Wayne's automotive. The only leak they said we had was a water reservoir leak . They said it was leaking onto a boot that needed to be replaced. We spent$ 1900.00. they put the wrong CV axle on the right side, which caused a leak.. we took the Nissan Murano back and they said that they would order the right one?? We went to Jack's and they were honest and professional. They allowed me to see what the damage was. Now we have to pay $1300.00 to have Wayne's mistakes fixed. We know that they will not admit to a$ 1300.00 mistake.. never again will we go to back there... We would recommend jacks automotive to anyone looking for honest mechanics. Jacks is truly a rare jewel. 6 stars

5

Best mechanic experience I've had in Minnesota in any part of the state. Thank you for being kind, fair, and fast.

5

Excellent service, friendly people, highly recommended.

Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our service and found our team to be friendly. It means a lot to us that you would highly recommend us and we look forward to providing you with the same 5-star service in the future. Thank you for choosing Jack's Auto Service and for being a valued customer!

- Jack's Auto Service
5

I'm a new customer. I was very impressed with the attention to service, putting the customer first. First impressions do count!

5

At Jacks they immediately took care of my Yukon’s problem of replacing my water pump when I needed it the most. I would highly recommend them for any vehicle service!

Thank you so much for your kind words, Byron! We are glad to hear that we were able to assist you with your Yukon's water pump issue in a timely manner. Our team at Jack's Auto Service always strives to provide high-quality and efficient service to our customers. Thank you for your recommendation and for trusting us with your vehicle. We appreciate your business and look forward to serving you again in the future.

- Jack's Auto Service
5

Great fast service

Thank you for taking the time to leave us a 5-star review, Brad! We are thrilled to hear that you had a great experience with our team at Jack's Auto Service. Providing efficient and quality service is our top priority, and we're glad to know that we were able to meet your expectations. We appreciate your support and hope to see you again in the future. Thank you for choosing Jack's Auto Service for your automotive needs!

- Jack's Auto Service
4

I was very impressed on the performance and thorough inspection that Jack's Amoco performed on my vehicle. They were able to diagnose and fix any issues that were necessary. When my car overheated, they didn't hesitate to give me a courtesy ride to work. Plus, they were able to order parts and fix it the very next day. They always follow up to see how my vehicle is running after every visit. If you need any work done, Jack's Amoco is the place to go. Thank you for your wonderful service!

Thank you for taking the time to leave a review, Kimberly! We are thrilled to hear that you were impressed with our performance and thorough inspection of your vehicle. Our team takes pride in providing efficient and reliable service to our customers. We are always happy to go above and beyond to ensure our customers are taken care of, including providing a courtesy ride to work. We appreciate your kind words and recommendation and are happy to have you as a satisfied customer. Thank you for choosing Jack's Auto Service.

- Jack's Auto Service
4.5

They do an excellent job with the work. I just get slightly frustrated they don't always update their system with work you have done previously and I continuously have to remind them they have done the work. Its starting to feel shady. I'm sure that's not the intention, but it's an expensive world and would prefer not to repeat expensive maintenance.

5

Very professional and very thorough! I will continue to have my vehicle work done here and recommend them to everyone.

Thank you for taking the time to leave such a positive review, Abram! We are thrilled to hear that you found our team at Jack's Auto Service to be professional and thorough. We strive to provide top-notch service to all our customers and we are happy to know that we have met your expectations. Your recommendation means a lot to us and we look forward to serving you in the future. Thanks for choosing Jack's Auto Service!

- Jack's Auto Service
5

Service was outstanding, and issue was resolved in no time. Got my commuter aligned and back on the road.

Thank you so much for choosing Jack's Auto Service, Matthew! We're thrilled to hear that you had an outstanding experience with us and that we were able to quickly resolve your issue and get your car back on the road. We truly appreciate your 5-star rating and look forward to serving you again in the future. Thank you for your support and recommendation.

- Jack's Auto Service
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